When systems are down and key people cannot be reached, this creates a problem for businesses. Provlab knows that our clients cannot afford to be down for any amount of time. That’s why we offer a customizable, comprehensive disaster recovery service that is effective in meeting recovery time and recovery point objectives (RTOs/RPOs).
Provlab will create a compliant, integrated, scalable solution, including a central management and monitoring console.
- Central management and monitoring console with an intuitive Ajax based GUI.
- Automated provisioning of devices for performance and capacity monitoring with XML/ CSV interface to industry standard.
- Automated reconciliation of device configuration changes based on SNMP Walk and parsing of CVS diff from Rancid.
- The Performance monitoring covered for both 32bit and 64bit counters across SNMP version 1,2,3.
- Interface counters (Bandwidth in/out, Error and Drop, Unicast traffic, Non Unicast Traffic).
Provlab has extensive experience across all industries, worldwide. We help our clients set new standards of excellence.
- ITSM tools automated process implemented for quick turnaround time for password resets and account lockout.
- 24x7 Service Desk implemented with multiple language support.
- System provided effective resolutions in committed OLA’s.
- Enhanced customer service that enables faster and higher quality of delivery.
- Increased staff satisfaction and motivation.
- Improved resource usage with increased productivity by delivering built-in quality using standardized and efficient processes.
- Initiated proactive operations and management.
- 24x7 support with 60% Cost Saving on Employee cost.
- Empowers people to continually monitor and improve quality, time, and cost while adapting to customer needs.
Provlab offers a comprehensive solution that not only monitors and manages security infrastructure, but will remedy, coordinate, and protect the network from hackers and malicious software.
- Industry’s Leading Solution
- Managed by Certified Consultants and skilled resources
- Around the clock and 365 Days Support covering graveyard shift
- Centralized monitoring and alert
- Best SLA’s and MTTR (Mean time to respond)